Client work

Technology leadership for businesses that run on real-world work. I help owners and leadership teams change how the business runs, lead technology when there is no CTO, bring AI in safely, and design and build systems that don't come off the shelf.

What I do

Four practice areas. Most engagements draw on more than one.

  1. Business transformation

    Modernising how a traditional business runs, end to end: the way work comes in, how jobs are run, the systems and accounts the team depends on, and how customers find it. The website is one part of that, not the whole of it.

    • Operations and systems review
    • Enquiry-to-job workflows
    • IT, Microsoft 365 and security
    • Website and digital presence
    • Search and AI visibility
  2. Fractional CTO

    Senior technology leadership for businesses that need it without a full-time hire: setting direction, making the build-or-buy calls, holding vendors and contractors to account, and keeping delivery and risk visible to the owners.

    • Technology strategy and roadmap
    • Architecture and build-or-buy decisions
    • Vendor and contractor oversight
    • Delivery, security and governance
  3. AI adoption and upskilling

    Helping traditional businesses use AI where it genuinely helps: finding the right places for it, training the team to work with it, and putting guardrails around data, approvals and spend before anything goes live.

    • AI opportunity assessment
    • Team training and upskilling
    • Assistant and agent rollout
    • Governance, privacy and approval guardrails
  4. Bespoke systems

    Design, build and implementation of systems that don't come off the shelf, in software and in the physical world: from requirements and architecture through to installation, handover and support.

    • Requirements and system design
    • Custom software and integrations
    • Physical and connected systems
    • Implementation, handover and support

Selected work

Open a project for the full scope and screenshots.